Very worst & life-threatening experience. No one (incl owner) is bothered about what is happening with you.

REVIEW FOR STAY FROM 14TH NOV 2023 to 18TH NOV 2023 **Worst of Worst resort I would say. Very pathetic room and restaurant service & a life threatening experience. Owner doesn’t care about what situation you are facing & what is happening with you. Please refer below for details** 1. Check-in not in time – Usual check in time is around 12:00 pm. But you will never get the room in time. I noticed guests who landed there by 12-12:30 pm & they got room at around 2:00 pm. Though this dint happened to me because I checked in very late. 2. Restaurant service – there are timings mentioned on board. But that is only for us to follow. Restaurant staff will deliver your order, if only they feel like, at their time. Also they have a policy that in afternoon restaurant is fully closed & you will not get anything until 7:00 pm. Every time I ordered food, the order was not delivered in time. I had to follow up again and again for getting my order. Even if I placed order in afternoon for evening starters & dinner, I never got my order in time. I had to feed Chutney & Chapati to my 4 year old daughter everyday as we never got food in time. Also I noticed since I checked in, each & every guest was ending up with a quarrel due to staff’s mismanagement & they had to either eat burnt food or stay without food & manage on their own. 3. Wifi is also just for showing. It is never working. HORRBILE THING I EVER EXPERIENCED – a. On Thursday i.e. 16th Nov 2023, in morning at around 10:30 am, room light stopped working & hence I requested for a technician and also for housekeeping to clean the room. I followed up 2-3 times in full day. But till evening around 6:30 pm no one even bothered to visit the room & finally I ended up with repairing the light & brooming the room on my own. b. Then in evening as usual we all guests started with follow ups for food. Staff started answering arrogantly that “we have already informed you that it will take time & if you are not ready to wait then you can manage food on your own”. We all (incl small kids & aged people) waited till around 11:00 pm but still we dint get our orders. Finally I went to follow up again & the chef Satyajeet very arrogantly asked to check whatever I want on counter & to be honest there was no one on counter to address queries. Finally I went to Ketki Beach resort from Ketki Wadi resort to call the owner. Owner did come there but he dint even bother to warn the staff. When I went to ask, the chef Satyajeet started using bad words & came on me. When other guests noticed this they also joined to support me because everyone was sitting without food. But owner again was just standing idle & no response. Finally we all ended up with a huge quarrel & that chef was behaving like he is gonna kill us. Then we all guests (incl kids & aged people) slept without food. Net net very horrible &life threatening experience & if you are going there you will need to manage your own food & no one (incl owner) is bothered about whether you stay alive or not.